Why Traditional Maintenance Models Break Down

Skilled technicians matter - but organization is what makes maintenance upkeep successful at scale.

Maintenance coordination is often overlooked as a key factor in keeping guests and tenants happy. More often, the lack of structure is what causes poor execution of maintenance and property improvement solutions.

In many cases, work is handed off to whoever is available, spread across too many vendors, or dependent on a single individual without an organized process behind them.

Over time, this fragmentation of an approach to property maintenance leads to repeated explanations, inconsistent workmanship, delayed resolutions, managers not fully briefed on the true nature of their property, and a inconsistent expectation of guest and tenant needs.